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HP Selling HP Business Service Management Solutions Sample Questions:

1. Which components should a salesperson include when comprising a solid value proposition for a customer to invest in HP BSM?

A) Illustrating similar customer success cases and determining which best matches the customer's priority need.
B) Connecting an IT management process with a business objective and a measureable benefit.
C) Connecting an IT pain point with a BSM solution tool and scheduling a demonstration.
D) Evaluating the customer's budget for a BSM solution and providing a measureable benefit.

2. With which persona should a salesperson discuss Operations Analytics relating to the "event volume up 300 percent in the past five years and the growing IT complexity up 30 percent year over year" pain point?

A) director of mobile applications
B) director of security
C) director of service management
D) director of application quality

3. In addition to the director of operations, which personas should a salesperson include as key influences when discussing an HP Operations Bridge solution? (Select three.)

A) mobile applications administrator
B) director of performance testing
C) LOB manager for applications support
D) director of quality assurance
E) director of service management
F) director of distributed systems

4. Which HP Operations Analytics tool provides IT Operation Teams fast analysis from all device and machine data records?

A) Vertica
B) OMi Interface Dashboard
C) Service Health Analyzer
D) Operations Logger

5. With which persona should a salesperson discuss HP Operations Analytics relating to the "no way to incorporate historical data for trend comparison and predictive insight" pain point?

A) director of mobile applications
B) director of performance testing
C) director of operations
D) director of applications monitoring

Solutions: