Salesforce Public Sector Solutions Accredited Professional : AP-222

Exam Code: AP-222

Exam Name: Public Sector Solutions Accredited Professional

Updated: Sep 10, 2026

Q & A: 130 Questions and Answers

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Salesforce AP-222 Exam Syllabus Topics:

Section	Weight	Objectives
Configuration and Customization	15%	- Workflow and approval processes - Lightning Experience customization - Reporting and analytics for public sector - Constituent engagement portal configuration
Best Practices and Governance	10%	- Public sector implementation best practices - Accessibility and compliance standards - Performance optimization
Public Sector Solutions Overview	15%	- Government and Public Sector industry fundamentals - Key use cases and common scenarios - Salesforce Public Sector Solutions product positioning
Public Sector Data Model	20%	- Case and investigation management - Service territory and location-based services - Permit and license object relationships - Constituent and household data model
Implementation Considerations	20%	- Data migration considerations - Integration patterns for government systems - User adoption strategies - Security and compliance requirements
Government Community Cloud	20%	- GCC features and capabilities - Permitting and licensing capabilities - Constituent engagement features - Case management for government

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

Question #1

A public sector agency recently implemented Public Sector Solutions for Licenses, Permits, and Inspections. The agency now wants to enable analytics to gather key metrics on the number of licenses issued, the number of permits revoked, and the number of inspections made per month.
The agency has enabled analytics by turning on the "Enable CRM Analytics" setting. The agency wants to set up administrator users who will create and manage the Analytics for Licenses, Permits, and Inspections app. What two permission sets are required to set up the administrator users for analytics?

A. CRM Analytics LPI Admin
B. CRM Analytics Admin
C. CRMA for Public Sector Admin
D. CRM Analytics Plus Admin

Answer: A,C