Salesforce Certification Preparation for Administrator : CRT-101

Exam Code: CRT-101

Exam Name: Certification Preparation for Administrator Exam

Updated: Oct 16, 2026

Q & A: 250 Questions and Answers

CRT-101 Free Demo download

PDF Version Demo PC Test Engine Online Test Engine

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Salesforce CRT-101 Exam Syllabus Topics:

Section	Objectives
Topic 1: Reports & Dashboards	- Report types and filters - Dashboard components and analytics
Topic 2: Data Management	- Data import, export, and cleansing - Data quality and duplicate management
Topic 3: Organization Setup	- Business hours, holidays, and fiscal year setup - Company settings and user interface configuration
Topic 4: Activity and Collaboration	- Tasks, events, and calendars - Chatter and collaboration tools
Topic 5: Standard and Custom Objects	- Fields, validation rules, and record types - Object relationships and schema design
Topic 6: User Setup & Security	- Sharing settings and security model - User management and profiles - Roles, permissions, and data access
Topic 7: Sales and Service Applications	- Service Cloud case management - Sales Cloud functionality
Topic 8: Workflow & Process Automation	- Process Builder and Flow basics - Workflow rules and approval processes

CRT-101 Exam FAQ: Content, Service, and Privacy

How current is the material — what happens if my version gets old?

Currency is maintained daily, not occasionally. Our IT staff reviews and updates the Salesforce Certification Preparation for Administrator question bank every day to keep it aligned with the live CRT-101 exam. If a revision is underway when you buy or during your update period, we notify you and send the updated version as soon as it is ready — free within your 365 days of updates. You will never be left studying a stale edition without knowing it.

What is the CRT-101 exam, and who should take it?

The CRT-101 exam is the official assessment behind the Salesforce Certification Preparation for Administrator certification from Salesforce, and its pass rate is genuinely low — many candidates need two or three attempts to get through. The difficulty is real, but it is also manageable: candidates who prepare with material aligned to the published objectives give themselves a far better starting position than those who walk in underprepared.

Where can I register for the CRT-101 exam?

Registration for the CRT-101 exam runs through these official channels:

Salesforce Certification Registration

Given how commonly this exam takes more than one attempt, schedule your sitting only when your practice results say you are ready.

What topics does the CRT-101 exam cover?

The official outline divides the CRT-101 exam into weighted domains, including:

Reports & Dashboards ()
Sales and Service Applications ()
Data Management ()

The Salesforce Certification Preparation for Administrator question bank at Pass4cram is updated daily against these same objectives, and the free practice test lets you sample that alignment yourself.

What official training is recommended for the CRT-101 exam?

Salesforce recommends these training resources for candidates:

Salesforce Trailhead Administrator Learning Path

Official training builds the foundation; a daily-reviewed practice bank with expert-verified answers builds the exam-day readiness. Use both.

Will you keep emailing me after I pass — and is my information safe?

Only while you want us to. Update notifications about the Salesforce Certification Preparation for Administrator materials are sent because they are useful; once you have passed the CRT-101 exam, one email to our team opts you out completely — no junk mail, ever. Your personal information is kept secret and safe throughout, and never shared with third parties.

What is the CRT-101 exam passing score and fee?

Passing the CRT-101 exam requires 65%, and registration costs USD 200 — per attempt. With retakes so common on this exam, preparing properly for one focused attempt is the choice that protects your budget.

How many questions does the CRT-101 exam have, and how long is it?

The CRT-101 exam contains 60–65 (plus unscored items) questions with 105 minutes minutes to complete them. Practicing under the same time limit is the reliable way to make exam-day pacing feel familiar rather than frantic.

Are there any prerequisites for the CRT-101 exam?

No formal prerequisites required, but Salesforce platform knowledge is recommended.

Salesforce Certification Preparation for Administrator Sample Questions:

Question #1

DreamHouse reality has an approval process. A manager attempts to approve the record but receives an error.
What should an administrator review to troubleshoot this request?

A. Check if the user in the next approver is inactive or missing
B. Review the page layout to ensure, the fields updated in the process are visible
C. Update the field level security to view on fields that are updated in the process.
D. Add a delegated approver for the next approver in the process.

Reveal Solution Discussion 0

Correct Answer: A 🗳️