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Exam Code: 37820X
Exam Name: Avaya Midsize Solution Design Exam
Updated: Jul 15, 2026
Q & A: 66 Questions and Answers
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| Section | Objectives |
|---|---|
| Topic 1: Avaya Midsize Solution Portfolio | - Avaya IP Office Platform
|
| Topic 2: Implementation and Migration Planning | - Deployment Strategy
|
| Topic 3: Customer Business Requirements Analysis | - Business Objectives and Communication Requirements
|
| Topic 4: Unified Communications and Collaboration Design | - UC Applications
|
| Topic 5: Contact Center and Customer Experience Solutions | - Customer Engagement Design
|
| Topic 6: Solution Sizing and Bill of Materials | - Solution Configuration
|
| Topic 7: Networking and Infrastructure Design | - Infrastructure Requirements
|
1. A Customer wants to clarify the maximum number of logged-in Agents in his virtualized ACCS with an How many agents can be logged-in to the Agent Desktop at the same time In a High-End solution?
A) 350
B) 450
C) 250
D) 150
2. Refer to the IT-FAC scenario and exhibits.


The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B. As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution. For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.
What are two characteristics of this mobility solution? (Choose two.)
A) It supports off-premise connectivity.
B) It uses a line of ruggedized endpoints.
C) It operates on a separate DECT network.
D) It utilizes the WiFi network of APs.
3. For an Avaya Spaces Basic level account, which statement Is true about the email address for Basic users?
A) Any email address will work for Basic level users.
B) The email address for Basic level users does not need to be unique.
C) The email domain name must match the company domain name.
D) An email address is not required for Basic level users.
4. Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?
A) File sharing is not a capability within Avaya Spaces.
B) Only Member level users and above can share files.
C) Only Owner/Admin level users can share files.
D) All levels of users can share files.
5. Your customer has standardized on Chrome as their browser, and they want to use WebRTC to access their IP Office'".
Which two soft clients would you recommend? (Choose two.)
A) Avaya one-X Mobile Preferred
B) IP Office Web Client
C) Avaya IX Workplace Web Client
D) Avaya Communicator for Web
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B,D | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: A,D |
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