[Feb-2022] Use Real 220-1002 Dumps Free Sample Questions and Practice Test Engine
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Certification Path
The CompTIA A+ Core 2 certification includes only one 220-1002 certification exam.
NEW QUESTION 48
A user's computer was infected with malware, and a technician successfully removed the infection However, the user reports certain web-based services are still inaccessible. Which of the following should the technician perform FIRST to resolve the issue?
- A. Reset the Internet Explorer settings.
- B. Turn off System Restore
- C. Update the malware signatures
- D. Check the hosts file
Answer: A
NEW QUESTION 49
Ann, a user, isattempting to log in to her email service form a third-party email client on her phone. When Ann enters her usual username and password, she receives an error message saying the credentials are invalid.
Ann then decides to reset her email password, but after the reset, the new credentials still do not work in the third-party email client.
Which of the following settings or features is responsible for the problems Ann is experiencing?
- A. Strong password requirements
- B. Multifactor authentication
- C. Account lock
- D. Full device encryption
Answer: B
NEW QUESTION 50
A technician arrives on site to find that two users who have the same model on Android smartphone are
having the same issue with a specific application.
Whenever they attempt to launch the application, it fails and gives an error message. Which of the
following should the technician do FIRST?
- A. Reinstall the application
- B. Clear the application cache
- C. Roll back the application to the earlier version
- D. Update the OS of the smartphones
Answer: D
NEW QUESTION 51
A desktop technician needs to replace a laptop's SSD. Which of the following must the technician use to prevent damage to the SSD during the replacement?
- A. Needle-nose pliers
- B. Antistatic bags
- C. ESD straps
- D. Safety goggles
Answer: C
NEW QUESTION 52
A technician needs to make changes to a production system. Before doing so, which of the following should be completed in case the changes have unintended consequences beyond their original scope?
- A. Create a risk analysis involving the changes.
- B. Ensure all relevant end users are notified of the changes.
- C. Formulate a back-out plan for the changes.
- D. Draft a complete scope of the changes.
Answer: A
NEW QUESTION 53
A technician has just finished installing a secondary OS on a workstation. After rebooting the computer,
the technician receives the following error: No OS found.The technician confirms the boot.ini file is
correct. Which of the following is MOST likely causing this error?
- A. Windows Startup services are not running
- B. An unsupported version of Windows is installed
- C. The computer has GRUB Legacy installed
- D. An incompatible partition is marked as active
Answer: D
NEW QUESTION 54
Which of the following is a reason to use WEP over WPA?
- A. Device compatibility
- B. Increased security
- C. TACACS
- D. Multifactor authentication
WEP (Wired Equivalent Privacy) was introduced when the 802.11 standard for Wi-Fi networks was launched. It allows the use of a 64-bit or 128-bit key. However, researchers discovered vulnerabilities in WEP in 2001 and proved that it was possible to break into any WEP network by using a brute-force method to decipher the key. Using WEP is not recommended.
WPA, which stands for Wi-Fi Protected Access, is a newer standard and is much more secure.
Answer: A
NEW QUESTION 55
A technician performs a virus cleaning on a computer that has been redirecting all browsers to a phishing website. System Restore was turned off before the cleaning. The technician runs the machine through several scanners, and then tests for redirection. A smaller number of sites are still redirecting to the phishing website. The antivirus software correctly blocks the website. Which of the following should the technician do NEXT?
- A. Rebuild the OS on the machine
- B. Rerun the antivirus scan with higher sensitivity
- C. Do a System Restore to a date before the infection
- D. Check the contents of the hosts file
Answer: D
NEW QUESTION 56
A help desk technician needs to make administrative changes securely on a remote user's machine. The user must be logged off when the changes are made. Which of the following tools would the technician MOST likely use?
- A. Virtual network computing
- B. SFTP
- C. RDP
- D. Microsoft Remote Assistance
Answer: A
NEW QUESTION 57
A technician is recycling PCs to be reused by a middle school.
Which of the following methods is MOST appropriate for ensuring data has been removed from the PCs?
- A. Low-level formatting
- B. HD drilling
- C. HD partitioning
- D. Standard formatting
Answer: A
NEW QUESTION 58
Which of the following social engineering vulnerabilities occurs when someone follows a technician into a server room without using a key card?
- A. Shoulder surfing
- B. Tailgating
- C. Impersonation
- D. Man-in-the-middle
Answer: B
NEW QUESTION 59
A user enters an identification number and password to access a computer network. Which of the following types of authentication is this an example of?
- A. Single-factor
- B. Biometric
- C. Multifactor
- D. Token
Answer: A
NEW QUESTION 60
A technician responds to a report that a user's desktop is operating much slower after upgrading the Windows OS to the latest version. The technician notices responsiveness is erratic, and the symptoms are similar to a failing hard drive. The technician runs a full hardware diagnostic, and all systems pass. The technician checks the properties for each device in Device Manager, and the hard disk and the standard AHC11.0 serial ATA controller both indicate the following message: This device is working properly. Which of the following should the technician attempt that will MOST likely resolve the performance issue?
- A. Reset the PC to its factory conditions Perform the OS upgrade again.
- B. Perform a full backup and replace the hard drive.
- C. Roll back the OS upgrade. Continue using the older version of Windows.
- D. Update the SATA controller driver from the manufacturer's website.
Answer: B
NEW QUESTION 61
While attempting to install a new program, an end user is notified the workstation meets the memory requirements, but it does not meet the requirements for free space. Due to time constraints the user needs a quick way to install and access the program. Which of the following is the BEST option given the solution?
- A. Install to a network drive
- B. Install to a DVD-RW
- C. Install to a USB drive
- D. Install to a security internal_HDD
Answer: A
NEW QUESTION 62
Which of the following types filesystems is in use when data is endiphered on a disk using a key?
- A. exFAT
- B. FAT
- C. EFS
- D. HFS
Answer: C
NEW QUESTION 63
A business unit wants to upgrade the current version of its loan processing software. A manager is putting together a change management request and gathering information on the software Which of the following would be MOST important during this phase of the request process?
- A. Back-out plan
- B. Risk analysis
- C. Test plan
- D. End-user acceptance
Answer: D
NEW QUESTION 64
Which of the following types of social engineering attacks can be prevented by the destruction of documents with personal or sensitive information?
- A. Phishing
- B. Shoulder surfing
- C. Tailgating
- D. Dumpster diving
Answer: D
NEW QUESTION 65
A Microsoft application will not open when a user clicks on it. Instead, the following error message pops up: This application has crashed. Would you like to send an error report to Microsoft? Which of the following should the user try FIRST
- A. Open a run command and then type the application name.
- B. Reboot the computer into sate mode and try to open the program.
- C. Open the application with administrative privileges.
- D. Uninstall the program alter saving any associated data and reinstall the program.
Answer: C
NEW QUESTION 66
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.
Answer:
Explanation:
NEW QUESTION 67
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