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NEW QUESTION # 37
A customer applied a 10% off discount when placing an order. What object is created when the discount is applied to the order?
- A. Order Payment Summary
- B. Order Discount
- C. Credit Memo
- D. Order Adjustment Group Summary
Answer: D
Explanation:
When a customer applies a discount when placing an order, an order adjustment group summary is created. An order adjustment group summary is a record that represents a modification to the order amount, such as a discount, a surcharge, or a tax. An order adjustment group summary can have one or more order adjustments, which are the individual modifications that are applied to the order or the order items. An order can have one or more order adjustment group summaries, depending on how many types of modifications are applied to the order. Reference: Order Management Objects, [Order Adjustments]
NEW QUESTION # 38
Which set of conditions is required for an Order Summary object to be created?
- A. An Order is created, its status is set to Activated. Create OrderSummary Flow is installed and Create OrderSummary Flow is activated.
- B. An Order is created, its status is set to Draft, Create OrderSummary Flow is installed and Create OrderSummary Flow is activated.
- C. An Order is created, its status is set to Activated. Create OrderSummary Flow is installed and the Create OrderSummary Process is installed.
- D. An Order is created, the Create Order Summary Process is installed and the Create Order Summary Process is active
Answer: D
Explanation:
The Order Summary object is a custom object that stores information about an order, such as the total amount, the number of items, and the fulfillment status. The Order Summary object is created by a process called Create Order Summary Process, which runs whenever an order is created or updated. The process calls a flow called Create OrderSummary Flow, which calculates the order summary fields and creates or updates the order summary record. The process and the flow are part of the Order Management package and must be installed and activated for the order summary object to be created. Reference: Order Management Lifecycle, Order Management Objects, Configure Order Management Flows
NEW QUESTION # 39
The Ensure Funds process works on which set of Order Items?
- A. Only the items on the Fulfillment Order passed into the Ensure Funds method
- B. All Items within a delivery group
- C. All Sales Order Items
- D. Only the items with a status of Waiting Payment
- E. Only the items passed into the Ensure Funds method
Answer: E
Explanation:
The Ensure Funds process works on only the items passed into the Ensure Funds method. This method is a flow core action that verifies that there are enough funds available for each Order Item passed into it, and updates their payment status accordingly. The administrator can pass any Order Items into this method, regardless of their status or delivery group. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_om_actions_ensure_funds_async.htm&type=5
NEW QUESTION # 40
What three steps are required when deploying changes via change sets?
- A. Deploy the change set in the target org
- B. Add the change set to the release schedule in the target org
- C. Create the change set in the sandbox org
- D. Upload the change set to the target org
- E. Approve the change set in the sandbox org
Answer: A,C,D
Explanation:
Three steps that are required when deploying changes via change sets are:
Create the change set in the sandbox org. This is the first step where the administrator selects the metadata components that they want to deploy and adds them to a change set in the source org, which is usually a sandbox org.
Upload the change set to the target org. This is the second step where the administrator sends the change set from the source org to the destination org, which is usually a production org or another sandbox org. The administrator needs to have a deployment connection with the target org and permission to upload change sets.
Deploy the change set in the target org. This is the final step where the administrator validates and deploys the change set in the destination org. The administrator needs to have permission to deploy change sets and resolve any deployment errors or warnings.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.changesets_create_outbound.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.changesets_deploy.htm&type=5
NEW QUESTION # 41
Once the administrator has activated the integration between B2C Commerce and Order Management, orders being placed by customers will be sent to Order Management if the order status is set to which two values?
- A. Created
- B. Drafted
- C. New
- D. Open
- E. Active
Answer: C,E
Explanation:
Once the administrator has activated the integration between B2C Commerce and Order Management, orders being placed by customers will be sent to Order Management if the order status is set to Active or New. These are the two order statuses that indicate that an order has been created or confirmed by a customer, and that it needs to be processed by Order Management. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_order_api.htm&type=5
NEW QUESTION # 42
Where should a service agent go first to view process exceptions related to a specific Order?
- A. Order Record - Process Exception Details Tab
- B. Change order Record -Related Tab
- C. Order Summary Record - Related Tab
- D. Order Record - Details Tab
Answer: A
Explanation:
Explanation
The best place for a service agent to go first to view process exceptions related to a specific Order is the Order Record - Process Exception Details Tab. This tab shows a list of process exceptions that occurred during the order lifecycle, such as errors in payment authorization, inventory allocation, fulfillment location assignment, etc. The service agent can use this tab to identify and resolve the issues that affect the order processing.
Verified
References:https://help.salesforce.com/s/articleView?id=sf.om_process_exception_details.htm&type=5
NEW QUESTION # 43
An administrator needs to send an Outbound Message to an external accounting system whenever a Fulfillment Order is created. What is the best practice to create this functionality?
- A. Create an Apex Trigger
- B. Create a Process Builder
- C. Create a Workflow Rule
- D. Create a Flow
Answer: B
Explanation:
Explanation
The best practice to create this functionality is to use a Process Builder. A Process Builder is a declarative tool that allows administrators to automate business processes based on certain criteria and actions. The administrator can create a Process Builder that triggers when a Fulfillment Order is created, and then executes an Outbound Message action that sends the information to the external accounting system. Verified References:
https://help.salesforce.com/s/articleView?id=sf.process_overview.htm&type=5https://help.salesforce.com/s/artic
NEW QUESTION # 44
Based on some changes in Universal Containers' Commerce engine, new Orders are expected to have two additional attributes at the header level. In Order Management, which other Object besides Order also needs to be extended?
- A. Order Summary
- B. Payment Summary
- C. Delivery Groups
- D. Change Order
Answer: A
Explanation:
Based on some changes in Universal Containers' Commerce engine, new Orders are expected to have two additional attributes at the header level. In Order Management, besides Order, the other object that also needs to be extended is Order Summary. An Order Summary is a record that stores information about an order, such as the total amount, the number of items, and the fulfillment status. An Order Summary is created by a process called Create Order Summary Process, which runs whenever an order is created or updated. The process calls a flow called Create OrderSummary Flow, which calculates the order summary fields and creates or updates the order summary record. To extend an object in Order Management, an administrator can create custom attributes on that object that match the API name and data type of the corresponding attributes in B2C Commerce. Reference: Order Management Objects
NEW QUESTION # 45
Once the administrator has activated the integration between B2C Commerce and Order Management, orders being placed by customers will be sent to Order Management if the order status is set to which two values?
- A. Created
- B. Drafted
- C. New
- D. Open
- E. Active
Answer: C,E
Explanation:
Explanation
Once the administrator has activated the integration between B2C Commerce and Order Management, orders being placed by customers will be sent to Order Management if the order status is set to Active or New. These are the two order statuses that indicate that an order has been created or confirmed by a customer, and that it needs to be processed by OrderManagement. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_order_api.htm&type=5
NEW QUESTION # 46
A customer orders 10 products. The products must be shipped to three different locations. Two of the orders are fulfilled at the same location. How many Fulfillment Orders would be created for this order?
- A. One Fulfillment Order per Fulfillment Location,totaling2
- B. One Fulfillment Order
- C. One Fulfillment Order pet destination,totaling3
- D. One Fulfilment Order per item in the order,totaling10
Answer: C
Explanation:
Explanation
The number of Fulfillment Orders that would be created for this order is one per destination, totaling 3. A Fulfillment Order is a record that represents a group of products in an order that are fulfilled together from the same location. A Fulfillment Order has a lookup relationship to the Order Summary object, and it contains information such as the fulfillment location, delivery method, status, etc. The number of Fulfillment Orders created depends on three factors: Fulfillment Location, Delivery Method and Recipient Address. These factors determine how the Order Items are grouped and allocated to Fulfillment Orders based on routing rules and inventory availability. In this case, since the products must be shipped to three different locations, three Fulfillment Orders are created for each destination. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_fulfillment_order.htm&type=5
NEW QUESTION # 47
An administrator is encountering errors when reusing a composite API call to load test orders via the Workbench. What are three possible causes of this issue?
- A. The Administrator has logged into the wrong environment in Workbench
- B. The administrator has duplicate Product SKUs in the JSON query
- C. Record IDs used within the request are incorrect
- D. The number of subrequests in the JSON query exceeds the 20 subrequest limit
- E. The administrator is creating multiple objects in a single JSON query
Answer: B,C,D
Explanation:
Three possible causes of this issue are:
The administrator has duplicate Product SKUs in the JSON query. A Product SKU is a unique identifier for a product that is used to track inventory and sales. A Product SKU must be unique within an org, and it cannot be duplicated in a composite API call. If the administrator has duplicate Product SKUs in the JSON query, it will cause an error when loading test orders via the Workbench.
The number of subrequests in the JSON query exceeds the 20 subrequest limit. A subrequest is a single HTTP request that is part of a composite API call. A composite API call can contain up to 20 subrequests in a single JSON body. If the administrator has more than 20 subrequests in the JSON query, it will cause an error when loading test orders via the Workbench.
Record IDs used within the request are incorrect. A record ID is a unique identifier for a record that is used to reference and manipulate data in Salesforce. A record ID must be valid and exist in the org, and it must match the data type and format of the corresponding field. If the administrator has incorrect record IDs in the JSON query, such as using 15-character IDs instead of 18-character IDs, or using IDs from a different org, it will cause an error when loading test orders via the Workbench.
Verified Reference: https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_composite_composite.htm https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/dome_composite_sobject_tree_flat.htm
NEW QUESTION # 48
At minimum, a custom attribute must be created on which objects for the values to automap in Order Management from B2C Commerce Cloud at the Order item level?
- A. Order, Order Summary, Order Item and Order Item Summary
- B. Order, Order Summary, Change Order and Fulfillment Order
- C. Order and Order Summary
- D. Order Item and Order Item Summary
Answer: D
Explanation:
At minimum, a custom attribute must be created on the Order Item and Order Item Summary objects for the values to automap in Order Management from B2C Commerce Cloud at the order item level. A custom attribute is a field that stores additional information about an object that is not captured by the standard fields. A custom attribute can be created on any object in Order Management, but it must have the same API name and data type as the corresponding attribute in B2C Commerce Cloud. For example, if an order item has a custom attribute called Color in B2C Commerce Cloud, then an Order Item and an Order Item Summary must also have a custom attribute called Color in Order Management for the value to automap. Reference: Order Management Objects, [Custom Attributes]
NEW QUESTION # 49
An administrator is running into performance issues due to a high number of records being created in a flow. How can the administrator modify the flow to improve scalability?
- A. Use the Bulk Create Records node in the Flow to improve performance
- B. Ask a developer to offload all the Flow functionality to Apex code via Triggers and Apex classes
- C. Offload the creation of records to a Subflow that will be called in the Reference Flow
- D. Ask a developer to create a Flow apex action to offload the creation of records
Answer: A
Explanation:
The best way for an administrator to modify the flow to improve scalability when running into performance issues due to a high number of records being created in a flow is to use the Bulk Create Records node in the Flow. This node allows the administrator to create multiple records of the same object type in one transaction, which reduces the number of database operations and improves the flow performance. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_data_bulk_create.htm&type=5
NEW QUESTION # 50
A developer needs to create a scheduled job in an external system to move Order data into a Salesforce org every 24 hours. In which two ways can this off-platform job be established without additional third-party tools?
- A. Authorize a machine against the Salesforce org's APIs with appropriate security measures and create a script to call the APIs
- B. Create a job in the org (on-platform) to drop a file of existing data. Use the off-platform machine to generate a file and identify the details between the two. Push the changes to the org's "Import" directory
- C. Install a minimal set of dev tools on a machine such as the Command Line Interface (CLI) and create appropriate scripts to import files containing the data
- D. Set up an SFTP server as a waystation. drop the files there using the off-platform job and schedule a job in-platform to process the file
Answer: A,C
Explanation:
Explanation
Two ways that this off-platform job can be established without additional third-party tools are:
Install a minimal set of dev tools on a machine such as the Command Line Interface (CLI) and create appropriate scripts to import files containing the data. The CLI is a tool that allows developers to interact with Salesforce from the command line. The developer can use the CLI to create scripts that use commands such as force:data:bulk:upsert or force:data:tree:import to import data from CSV or JSON files into Salesforce.
Authorize a machine against the Salesforce org's APIs with appropriate security measures and create a script to call the APIs. The APIs are interfaces that allow developers to access data and functionality in Salesforce from external systems. The developer can use the APIs, such as REST API or Bulk API, to create a script that authenticates with Salesforce using OAuth 2.0 or JWT, and then performs operations such as insert, update, or delete on Order data.
Verified References:
https://developer.salesforce.com/docs/atlas.en-us.sfdx_cli_reference.meta/sfdx_cli_reference/cli_reference_force
https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/intro_what_is_rest_api.htm
https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/asynch_api_intro.htm
NEW QUESTION # 51
Which two statements about the Order Summary object are accurate?
- A. It has a single shipping address to which all Order Items will be shipped
- B. It can be deleted using the Delete button
- C. It is read-only for financial order data
- D. it does not exist without the original Order object
Answer: C,D
Explanation:
Two statements about the Order Summary object that are accurate are:
It does not exist without the original Order object. An Order Summary is a record that represents the financial summary of an order that is received from an external system, such as B2C Commerce or B2B Commerce. An Order Summary has a master-detail relationship to the Order object, which means that it cannot exist without its parent Order record.
It is read-only for financial order data. An Order Summary contains financial order data, such as total amount, tax amount, discount amount, etc., that are populated from the external system when the order is created. These fields are read-only and cannot be edited in Order Management.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.htm&type=5
NEW QUESTION # 52
How can a user view the information exchanged between the payment platform and the external payment gateways?
- A. Check associated debug logs in Debug Logs in setup
- B. Navigate to Payment Gateway Logs related list on the corresponding Order Payment Summary
- C. Check for process exceptions associated with the Order Payment Summary
- D. Navigate to Payments within the setup menu and select the payment platform
Answer: B
Explanation:
Explanation
The best way for a user to view the information exchanged between the payment platform and the external payment gateways is to navigate to Payment Gateway Logs related list on the corresponding Order Payment Summary. A Payment Gateway Log is a record that captures the request and response messages between the payment platform and the external payment gateways, such as Stripe, PayPal, etc. A Payment Gateway Log has a lookup relationship to the Order Payment Summary object, which represents a payment made for an order or part of an order. A user can use the Payment Gateway Logs related list on the Order Payment Summary page to view the details of the payment transactions, such as the request and response payloads, status codes, timestamps, etc. Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_payment_gateway_log.htm&type=5https://h
NEW QUESTION # 53
A company's Salesforce org has high-scale orders enabled. During a flash sale, a customer service representative needs to service an order but it shows as a Pending Order Summary in Salesforce.
What should the customer service representative do?
- A. Use the Create Order Summary action on the Order records actions menu
- B. The customer service representative has to wait until the Order Summary is created
- C. Manually create the Order Summary record
- D. Import the Order from the associated Account page
Answer: B
Explanation:
Explanation
The best thing for the customer service representative to do in this situation is to wait until the Order Summary is created. An Order Summary is a record that represents the financial summary of an order that is received from an external system, such as B2C Commerce or B2B Commerce. An Order Summary is created after an order is ingested into Order Management, and it triggers various flows and processes for order fulfillment and payment processing. A Pending Order Summary is a temporary record that indicates that an order has been received but not yet processed by Order Management. A customer service representative cannot service an order until it has an Order Summary record. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.htm&type=5
NEW QUESTION # 54
Users are reporting slow load times for Lightning Record Pages. How can an administrator analyze the performance?
- A. Run a performance analysis using the Developer Console
- B. Use the Analyze function in the Lightning Record Page editor
- C. Use Chrome DevTools
- D. Use the Page Layout Analysis tool in Setup
Answer: B
Explanation:
The Analyze function in the Lightning Record Page editor helps an administrator analyze the performance of a Lightning Record Page. It provides recommendations on how to improve the page load time, such as removing unused components, reducing the number of fields, or using conditional visibility rules.
NEW QUESTION # 55
How can an administrator synchronize licenses from the production org when preparing a sandbox for development?
- A. Export a Change Set
- B. import a Change Set
- C. Run the Match Production Licenses to Sandbox without a Refresh tool in Setup
- D. Use a custom shell script
Answer: C
Explanation:
The best way for an administrator to synchronize licenses from the production org when preparing a sandbox for development is to run the Match Production Licenses to Sandbox without a Refresh tool in Setup. This tool allows administrators to match their sandbox licenses with their production licenses without refreshing their sandbox. This way, the administrator can ensure that the sandbox has the same number and type of licenses as the production org, and avoid any license-related issues when developing or testing in the sandbox. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.data_sandbox_licenses.htm&type=5
NEW QUESTION # 56
When can an Invoice be created?
- A. At any point before the Fulfillment Order is created, by customizing flow "Create invoice"
- B. At any point after the Fulfillment Order is created, by customizing flow "Create Invoice'
- C. At any point before the Fulfillment Order is created, by customizing flow "Create Invoice and Ensure Funds"
- D. At any point after the Fulfillment Order is created, by customizing flow 'Create Invoice and Ensure Funds*
Answer: B
Explanation:
Explanation
The correct time and way for creating an Invoice is at any point after the Fulfillment Order is created, by customizing flow "Create Invoice". This flow is a core action that creates an Invoicerecord from a Fulfillment Order record, and updates the status of both records accordingly. The administrator can customize this flow to suit their business needs, such as adding conditions, actions, or subflows. Verified References:https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_om_actions_create_invoice.htm&
NEW QUESTION # 57
What two steps are required to add an item to the Actions & Recommendations panel on the Order Summary record page?
- A. Create a new sub-flow
- B. Create a New Deployment
- C. Drag the Actions & Recommendations component on the page
- D. Make a new Lightning Record Page
Answer: A,C
Explanation:
Two steps that are required to add an item to the Actions & Recommendations panel on the Order Summary record page are:
Drag the Actions & Recommendations component on the page. The Actions & Recommendations component is a standard component that displays actions and recommendations based on business logic for records in Lightning Experience or Salesforce mobile app. The administrator can use the Lightning App Builder to drag and drop the Actions & Recommendations component onto the Order Summary record page layout.
Create a new sub-flow. A sub-flow is a type of flow that can be invoked by another flow as an element. A sub-flow can contain logic and actions that are specific to a certain scenario or use case, such as order fulfillment or payment processing. The administrator can use Flow Builder to create a new sub-flow that defines the actions and recommendations for Order Summaries, and then add it to the Actions & Recommendations component on the record page.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.om_actions_recommendations.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_subflow.htm&type=5
NEW QUESTION # 58
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