ServiceNow Certified Implementation Specialist - Project Portfolio Management (PPM) : CIS-PPM

Pass CIS-PPM Exam Cram

Exam Code: CIS-PPM

Exam Name: Certified Implementation Specialist - Project Portfolio Management (PPM)

Updated: Aug 22, 2026

Q & A: 62 Questions and Answers

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Introduction to Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam

The Project Portfolio Management (CIS PPM) Exam Specification of the ServiceNow Certified Implementation Specialist specifies the aim, audience, testing choices, exam content coverage, test structure, and prerequisites for being a ServiceNow Certified PPM Implementation Specialist. The Project Portfolio Management (CIS PPM) ServiceNow Accredited Implementation Specialist test certifies that a successful candidate has the expertise and necessary knowledge to contribute to the configuration, implementation, and maintenance of ServiceNow PPM applications.

This CIS PPM exam test is intended for PPM implementation specialists and shows how components of PPM applications, including Demand, Project, and Resource, can be implemented and configured. Separate courses that can be taken care of in Agile and Test Management. Each module offers best practices, configuration steps, and comprehensive details about the applications within Project Portfolio Management. This exam is divided into 5 different modules. Check out the CIS PPM practice exams for a better understanding of how these modules are spread in the exam.

The CIS PPM exam has its focus on these five modules:

  • Module 5: PPM Performance Analytics, Reporting, and Dashboards
  • Module 4: PPM Financials Configuration
  • Module 3: Core Configuration
  • Module 1: PPM Ecosystem, Maturity Model and Implementation Methodology
  • Module 2: PPM Financials Overview
Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam Certification Path

Applicants need to be a ServiceNow Certified System Administrator, have experience with at least two end-to-end ServiceNow implementations, and have adequate ServiceNow Scripting expertise to excel in this test. To better train participants to become active implementation experts, ServiceNow also provides an Implementation Bootcamp. The training courses mentioned above are also prerequisites for the exam. As unofficial prerequisites or recommendations, students should take CIS PPM practice test.

Please download the test blueprint to review what will be discussed to prepare for the exam.

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Who should take the Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam

ServiceNow clients, associates, personnel, and those interested in becoming a ServiceNow PPM Certified Implementation Specialist have access to the ServiceNow Certified Implementation Specialist Project Portfolio Management (PPM) test. The Financials Implementation Project Portfolio Management exam is designed for professional consultants and those who execute PPM from ideation to demand, project, resource, and time monitoring.

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-ppm-blueprint.pdf

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What is the duration, language, and format of the Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam
  • Examination platform: Online proctored or on-site

  • Multiple Select (select all that apply) There are at least four possible answers for any multiple-select question on the exam. How many responses should be selected will be mentioned in the question. The applicant taking the exam checks the reaction choices and chooses ALL answers that answer the question correctly. There are two or more correct answers to multiple-select questions.

  • Duration of Exam: 130 minutes

  • Format: Multiple Choice (single answer) There are at least four possible answers for every multiple-choice question on the test. The applicant taking the exam checks the reaction choices and chooses the one reaction to answer the question most correctly.

  • Passing score: 70%

  • Number of questions: 60

  • Language of Exam: English

ServiceNow CIS-PPM Exam Syllabus Topics:
SectionWeightObjectives
Reporting, Analytics & Integrations2%- Dashboards and performance analytics
- Integration with other ServiceNow applications
PPM Implementation Overview2%- PPM personas and roles
- PPM overview and business model
- Now Create methodology
Project & Portfolio Configuration25%- Planning console and status reports
- Baselines, dependencies and scheduling
- Portfolio structure and hierarchy
- Project templates and workspace
PPM Application Overview22%- System properties and preferences
- Plugins and activation
- Tables and data model
- User, role and group administration
Financial Management10%- Budgeting and investment tracking
- Cost types and fiscal calendar
- Rate models and financial planning
Idea & Demand Configuration21%- Stakeholder definition and assessments
- Idea creation and configuration
- Idea-to-demand conversion
- Demand form and workbench setup
Timecard Management5%- Rate types and approval workflows
- Timecard policies and categories
Resource Management15%- Resource schedules and attributes
- Capacity planning and allocation
- Resource workspace configuration
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