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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. MyCo, a telecom company, introduced fiber optic service in the northern region of the country. They want to advertise this service on their website by using a banner and target the customers living in that area.
What do you need to configure in the Next-Best-Action Designer to implement this requirement?

A) Applicability rules
B) Customer segment
C) Audience
D) Prioritization formula

2. Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach.
The company is introducing a new data plan.
To offer the new data plan, what must the mobile company focus on when implementing the Next-Best-Action paradigm?

A) Maximize customer churn for low-value customers
B) Meet the quarterly targets regardless of customer needs
C) Offer the new retention plan for all customers in a certain region
D) Customer relevancy and business profitability

3. Myco, a telecom company, has recently implemented Pega Customer Decision Hub. Now, the company wants to move away from traditional marketing and leverage the always-on outbound capabilities.
What artifact do you configure to translate the traditional segments used to identify the target audience?

A) Segmentation
B) Contact policies
C) Engagement policies and Arbitration
D) Audience

4. U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information.
What do you configure to implement this requirement?

A) Select different audience sample with similar profile
B) Trigger an external ETL (Extract-Transform-Load) process
C) Select Refresh the audience
D) Run the starting population segment daily

5. The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.

The details of the shoes are provided in the following table:

According to the decision strategy, what is the output of component in the blank space highlighted in red?

A) Nike, Adidas, Puma, Reebok
B) Nike
C) Reebok
D) Reebok, Puma, Adidas, Nike

Solutions: