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SAP C_C4HFSM_91 : SAP Certified Application Associate - SAP Field Service Management 19Q1
Exam Code: C_C4HFSM_91
Exam Name: SAP Certified Application Associate - SAP Field Service Management 19Q1
Updated: Oct 17, 2026
Q & A: 88 Questions and Answers
C_C4HFSM_91 Free Demo download
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SAP C_C4HFSM_91 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Workforce Management & Dispatching | 16% | - Crowd service and technician management - Resource planning and scheduling - Activity assignment and optimization |
| Integration & Extensibility | 14% | - Smart forms and customizations - Security and permissions - Integration with SAP Service Cloud / C/4HANA |
| Service Execution & Completion | 16% | - Effort, material, and expense recording - Forms, reports, and documentation - Service call lifecycle |
| SAP Field Service Management Fundamentals | 12% | - Navigation and basic administration - Core business processes - Solution overview and architecture |
| Master Data Management | 12% | - Partners, skills, and service contracts - Organizational structure configuration - Equipment, item, and service call setup |
| Reporting & Analytics | 14% | - Data export and analysis - Report templates and configuration - Standard reports and dashboards |
| Mobile Application | 16% | - Check-in, checkout, and time recording - Offline functionality and data synchronization - Field service mobile app features |
C_C4HFSM_91 Exam Information, Without the Confusion
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The SAP Certified Application Associate - SAP Field Service Management 19Q1 blueprint covers these principal domains:
- Workforce Management & Dispatching (16%)
- Reporting & Analytics (14%)
- SAP Field Service Management Fundamentals (12%)
The remaining domains appear in the full official outline, all of which our bank addresses.
As of the latest information, the passing score for the C_C4HFSM_91 exam is 68% and the fee is $500 USD / β¬450 EUR. SAP can revise both, so confirm the current figures on the official site before registering.
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SAP recommends these official training options:
Pick the course matching your experience, then reinforce it with regular question practice.
SAP lists the following prerequisites for the SAP Certified Application Associate - SAP Field Service Management 19Q1: Basic knowledge of SAP Field Service Management concepts; no mandatory prerequisite exam.
Confirm the details on the official certification page before you book.
Per current exam information, the C_C4HFSM_91 exam includes 80-88 questions and allows 180 minutes minutes. Timed practice beforehand makes the format feel routine on the day.
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SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:
Question #1
Which module in SAP filed Service Management is used to create documentation and guidelines for service execution? Choose the correct answer.
- A. Master Data
- B. Smart forms and Feedback
- C. Administration
- D. Planning and Dispatching
Correct Answer: B π³οΈ
Question #2
On which mobile phones can you install the FSM App? Choose Three correct answers.
- A. Apple 'Phone X
- B. Samsung Galaxy S9
- C. Blackberry
- D. Windows Phone
Correct Answer: A,B,D π³οΈ
Question #3
Which answers are correct in regards to work shifts? Choose Three correct answers.
- A. Work shifts are visible in the workforce management planning board
- B. Each technician can have only one work me pattern
- C. Work shifts are defined at the company level and apply to all technicians Atfi CI.
- D. Only internal employees can have work shifts
- E. I can define a work shift pattern for a group of people
Correct Answer: A,B,E π³οΈ
Question #4
Your customer needs a checklist where an element repeats itself. What checklist element is used to create such functionality? Choose the correct answer.
- A. Series element
- B. Attachment element (with multi-attachment activated)
- C. Table element (with unlimited rows)
Correct Answer: A π³οΈ
Question #5
How are labels used within the smart forms and Feedback module? Choose the correct answer.
- A. To identify the elements in the smart form
- B. To act as a reference for generating a smart form report
- C. To add a label to be to be used as reference by the field engineer
- D. To filter the list of smart forms
Correct Answer: D π³οΈ
Viewing page 1 out of 18 pages.
Viewing questions 1-5 out of 88 questions.
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