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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

Question 1

Which feature on the IP Office allows the VoiceMail Pro to announce the name of a user in a mailbox without the user having to record their name?

A. VTS
B. TTS
C. IMS
D. UMS

Question 2

A customer has just added an ISDN trunk card to their IP412. As soon as the system was powered up the IP Office started doing a rolling reboot. What is the first step you should do to isolate the trouble?

A. Remove the daughter boards.
B. Remove the Embedded Voicemail Card.
C. Default the IP Office.
D. Re-install the IP Office Professional License.
E. Upgrade the system to the current GA software.

Question 3

Which function does the Primary Site Specific Option Number (SSON) perform in the IP Office?

A. This sets the DiffServ Settings for the Quality of Service mechanism (QoS) for VoIP calls.
B. This sets the DiffServ Code Point (DSCP) setting applied to VoIP calls
C. This is part of the DHCP request for 4600 Series and 5600 Series IP phones.
D. This sets the ports used by the IP Office for the Real Time Protocol (RTP).

Question 4

A customer has a current IP500 using the default extension range of 201-300 for 100 users. The customer just purchased another company that also has an IP500 with 50 users using the default extension range of 201-250. Both sites are using Line Number 1 for their PRI. Both sites have their own block of DIDs. The company is going to create an SCN between the two sites. Both sites will dial their customers over their local PRI and the SCN will be used only to dial each other internally.

A. Answer Pending

Question 5

A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status). Which application CANNOT be installed on the server without impacting the IP Office Admin package functionality?

A. IIS
B. one-X Portal
C. CCR
D. Contact Store
E. Voicemail Pro

Solutions: