Infosys IY0-120 : Infosys 120-minute Certification

Exam Code: IY0-120

Exam Name: Infosys 120-minute Certification

Updated: Aug 19, 2026

Q & A: 100 Questions and Answers

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What is the duration of the Infosys IY0-120

Number of Questions: 60
Passing Score: 500
Length of Examination: 90 minutes
Format: Multiple choices, multiple answers
Language: English

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Infosys IY0-120 Exam Syllabus Topics:

Section	Weight	Objectives
Service Processes & Functions	25%	- Roles and Responsibilities 1. Stakeholder Management 2. Process Owners, Managers, and Practitioners - Core ITIL Processes 1. Problem Management 2. Service Level Management 3. Incident Management 4. Change Management
Technology & Architecture	25%	- IT Infrastructure Concepts 1. ETL and Business Intelligence 2. Cloud and Virtualization Basics 3. Data Management & Governance - Platform Fundamentals 1. Security & Compliance 2. Containerization & OpenShift
IT Service Management Fundamentals	30%	- ITIL Framework Overview 1. Service Design 2. Continual Service Improvement 3. Service Operation 4. Service Transition 5. Service Strategy - Service Lifecycle Concepts 1. Introduction to Service Management 2. Key Principles and Objectives
Solution & Operational Knowledge	20%	- Industry Best Practices 1. Performance Monitoring 2. Operational Excellence - Solution Design Principles 1. Assessment & Planning 2. Implementation & Support

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