Prerequisites for CRT 211 Exam

There are no Prerequisites for Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam.

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Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:

1. Salesforce Security and Custom Objects

• Determining Appropriate Sharing Solutions
• Data Relationships
• Restricting and Extending Object, Record, and Field Access
• Territory Management

2. Automation, Change Management, and Auditing

• Change Management Options
• Deployment Tools
• Sandboxes
• Auditing and Monitoring

3. Analytics and Data Management

• Creating Reports
• Dashboards
• Data Quality Features and Policies
• Report Types

4. Sales, Service, and Content Applications

• Products, Price Books, Schedules, and Quotes
• Service Cloud Console Toolkit
• Content Management
• Forecasting
• Entitlements
• Salesforce Knowledge

5. Customization: Fields

• Create selection fields: picklists and lookups
• Maintain data quality
• Work with page layouts
• Create new custom fields
• Work with record types and business processes
• Administer standard fields
• Create formula fields

6. Managing Data

• Mass delete records
• Keep records up to date with Data.com and social accounts and contacts
• Update existing records with the data loader
• Back up data with a weekly export
• Mass transfer records between users
• Import new records using import wizards

7. Reports and Dashboards

• Run and modify reports
• Print, export, and email reports
• Build dashboards
• Create new reports with the report builder
• Summarize report data with formulas and visual summaries
• Filter reports

8.Automation

• Set up workflow rules and Process Builder
• Manage email administration
• Automate leads and cases

9. Managing the Support Process

• Automate the support process
• Understand the Salesforce Console
• Analyze support data with reports and dashboards
• Enable collaboration in the Service Cloud

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Salesforce CRT-211日本語 Exam Syllabus Topics:

Reference: https://trailheadacademy.salesforce.com/classes/crt211-prepare-for-your-advanced-administrator-certification-exam

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